service schedule KIA K900 2019 Warranty and Consumer Information Guide

10New Vehicle Limited Warranty
• Damaged brake rotors and drums resulting from
failing to replace brake pads and/or shoes before
they have worn sufficiently to damage such rotors
and drums. It is your obligation to ensure adequate
inspections to prevent rotor and drum damage due to
pad/shoe wear.
Manufacturer Design Choices
• The choices made in designing your vehicle,
including the materials chosen for parts and
components.
• Note: A material is not defective or underperforming
under your warranty because a better, stronger, more
durable or more suitable material could have been
used.
• Note: All vehicle dimensions and measurements are
made solely at the discretion of the manufacturer
and are not warranted to be suitable for you or
anyone else who uses your vehicle.
Normal Deterioration
• Replacement or repair of parts intended to wear
including the friction wear parts of the brakes,
including brake pads and shoes, spark plugs, belts,
clutch linings, filters, wiper blades, bulbs, fuses, and
other wear and consumable items.
• Surface corrosion on any part other than the body
sheet metal panels forming the exterior appearance
of a Kia Vehicle.
Normal Maintenance
• Normal maintenance services such as: cleaning and
polishing, minor adjustments, lubrication, oil/fluid
changes, filters, anti- freeze coolant replenishment,
wheel alignment and tire rotation unless such services
are performed as part of a covered warrantable repair.
• Normal maintenance items including but not limited
to spark plugs, engine belts, filters, wiper blades, and
bulbs are not warranted. However, as a matter of
policy, Kia will repair or replace such maintenance
items of a new vehicle during the vehicle’s initial
ownership period, but only up to the first service
interval or 12 months/12,000 miles, whichever
comes first.
• Maintenance services described as “Scheduled
Maintenance Services”, “Owner Maintenance
Services” or “Appearance Care” in your Owner’s
Manual.
Altered Mileage
• Any repair of a Kia Vehicle on which the odometer
has been altered or on which the actual mileage
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12
Maintenance
You are responsible for properly operating and
maintaining your Kia Vehicle in accordance with the
instructions described in your Owner’s Manual. If your
vehicle is used under severe driving conditions, you
must follow the maintenance requirements described in
your Owner’s Manual for severe driving conditions in
order to maintain your warranties.
Maintenance Records
You are required to retain maintenance records since it
may be necessary in some instances for you to prove that
the required maintenance has been performed. The
“Scheduled Maintenance Record” beginning on Page 34
should be filled in when regular maintenance is
performed. Keep all receipts and make them available in
case questions rise about the services requested and
provided.
To Get Warranty Service
You must take your Kia Vehicle, along with this manual,
to an Authorized Kia Dealer in the United States during
its normal service hours. While any Authorized Kia
Dealer will perform warranty service, Kia recommends
that when possible you return to the dealership where
you purchased your Kia Vehicle in order to ensure
continuity in service and maintenance. If you have any
questions or need assistance regarding this warranty,
refer to “When You Need to Talk to Kia” starting on
Page 39.
Other Terms
This warranty is applicable to Kia Vehicles registered
and normally operated in the United States.
Service and Maintenance Outside the United
States
If you are going to be driving outside the United States,
it is important that you contact us at (800) 333-4542 in
order to determine what service and warranty coverage
is available in the area you will be travelling.
Your Responsibilities in Order to Maintain Your Warranties
New Vehicle Limited Warranty
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20
from such date, whichever occurs first, except that if
the failure to conform to applicable emission
standards results from the failure of a part listed on
the 96 Month/80,000 Mile Emission Warranty Parts
List at the end of this Federal Emission Control
Warranty, this warranty shall be effective for a
period of vehicle operation that does not exceed 96
months or 80,000 miles, whichever occurs first.
3. Owner’s Warranty Responsibilities
Each Owner is required to comply with the Written
Maintenance Instructions and a claim under this
warranty may be denied on the basis of
noncompliance by the Owner with such instructions.
If and when it is considered that the vehicle’s
nonconformity with the applicable emission
standards has resulted from the Owner’s
noncompliance with those Written Maintenance
Instructions which the manufacturer considers
necessary for the vehicle to meet the standards, the
Owner may be required to submit evidence of such
compliance, and therefore, receipts and other
documents covering the performance of scheduled
Maintenance Service and proper use in accordance
with the Written Maintenance Instructions,
including but not limited to validated Scheduled
Maintenance Record of this manual, should be
retained by the Owner and should be transferred to
each subsequent Owner of the Kia Vehicle.
4. Use of Kia Genuine Parts
The Kia Vehicle is designed, built and tested using
Kia Genuine Parts so that the Kia Vehicle is able to
perform in conformity with EPA regulations as
provided by this warranty. Accordingly, it is
recommended that any replacement parts used for
maintenance, repair or replacement of the Kia
Vehicle be Kia Genuine Parts, or parts equivalent to
those with which the Kia Vehicle or its engine was
originally equipped.
5. Use of Non-Kia Parts
Owner may elect to use Certified Parts other than
Kia Genuine Parts in the performance of any
maintenance or repairs and such use in itself will not
invalidate this warranty. However, use of other than
Kia Genuine Parts may cause Kia to deny an
Emission Performance Warranty claim if the
Certified Part used is either defective in materials or
workmanship or not equivalent from an emission
standpoint to Kia Genuine Parts.
Federal Emission Control Warranty
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26CaliforniaEmission Control Warranty
Warranty Service
To obtain warranty service, return the vehicle to any
authorized Kia dealer. Service will be performed without
charge for diagnosis, parts and labor. In case of
emergency, see Emergency Service Instructions.
Exclusions
This warranty does not apply to failures caused by abuse,
tampering or lack of maintenance; or to any vehicle on
which the odometer mileage has been altered so that the
vehicle’s actual mileage cannot be determined.
STATEMENT OF OWNER’S RIGHTS AND
OBLIGATIONS
What Is Covered By The Warranty
If a vehicle fails a state Smog Check test during the
coverage period, Kia will repair the vehicle so that it will
pass a state Smog Check retest. The owner should take the
vehicle to any authorized dealer for Warranty repairs and
present a copy of the failed Smog Check test report to the
dealer. If the owner is not notified within 30 days that a
performance warranty claim is not valid then the
manufacture is required to repair the vehicle free of charge.
In addition, if a warranted part fails because of a defect,
Kia will repair or replace it at any authorized Kia dealer.
Any other parts damaged by the failure of a warranted
part will also be repaired or replaced. The repair and/or
replacement will be made at no charge to the owner for
parts, labor and diagnosis. For emergency situations, see
the instructions under Emergency Service.
How Long Does The Warranty Last
The warranty shall apply for 3 years or 50,000 miles,
whichever occurs first, except that those parts listed on the
warranted parts list are covered for 7 years or 70,000
miles, whichever first occurs. For 2019 SULEV(Super
Ultra Low Emission Vehicle) vehicle certified as partial
zero-emission vehicle(PZEV) only, all parts covered
under the PERFORMANCE WARRANTY and the
DEFECT WARRANTY, which are listed in this warranty
booklet on the Emission Warranty Parts List, are
warranted for 15 years or 150,000 miles, whichever
occurs first. Where parts are scheduled for replacement as
required maintenance, the warranty shall apply until the
first scheduled maintenance point listed in the Owner’s
Manual. This warranty begins on the date the vehicle is
delivered to the original purchaser or on the date the
vehicle is first placed in service, whichever occurs first.
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27
California
Emission Control Warranty
What The Owner Must Do
It is your responsibility to perform the required
maintenance and use the vehicle in accordance with
Kia’s written instructions. Warranty coverage will not be
denied solely because there is no record of maintenance.
However, failures caused by lack of required
maintenance are not covered by the warranty. To avoid
questions as to whether the vehicle maintenance has
been performed, Kia urges that you retain all receipts
and/or maintenance records indicating that service has
been performed on the vehicle and these documents
should be transferred to any subsequent owner of the
vehicle.
Service
MAINTENANCE SERVICE CAN BE PERFORMED
BY ANY QUALIFIED SERVICE OUTLET OR BY
THE OWNER. HOWEVER, EXCEPT IN AN
EMERGENCY SITUATION (SEE EMERGENCY
SERVICE), WARRANTY SERVICE MUST BE
PERFORMED BY AN AUTHORIZED KIA DEALER.
Parts
IT IS RECOMMENDED THAT ANY REPLACEMENT
PARTS USED FOR MAINTENANCE OR FOR THE
REPAIR OF EMISSIONS CONTROL SYSTEMS BE
NEW, KIA GENUINE PARTS. However, the warranty
obligations are not dependent upon the use of any
particular brand of replacement parts. The owner may
elect to use non-Kia parts for maintenance purposes. Use
of replacement parts which are not of equivalent quality
may impair the effectiveness of emissions control systems.
What Is Not Covered By Emission Warranty
Malfunctions in any part caused by misuse, alteration,
tampering, disconnection or improper or inadequate
maintenance.
Damage to catalytic converter due to use of leaded
gasoline.
Damage resulting from fire, accident, negligence, act of
God or other events beyond the control of Kia.
Maintenance replacement parts (such as spark plugs)
beyond the first scheduled replacement point.
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34Scheduled Maintenance Record
The service records on this and the following pages have
been designed to include the signature of your Authorized
Kia Dealer representative or other repair establishment
representative. This signed form is evidence of completion
of maintenance services and should be kept with the
receipts, repair orders and invoices in the glove box. All
records should be given to any subsequent owner of the Kia
Vehicle. Claims made during the warranty term will not
qualify under the warranty if resulting from lack of
maintenance rather than from defective material or
workmanship. Alternatively, for your convenience, you have
been provided with a vehicle maintenance Log booklet for
your use in recording your Kia vehicle’s maintenance. You
may use either to organize and maintain your records.
Scheduled Maintenance Intervals
Refer to your Owner’s Manual for the specific conditions.
Pre-Delivery Inspection
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #1
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #2
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
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35
Scheduled Maintenance Record
Service #3
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #4
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #5
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #6
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #7
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #8
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
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36Scheduled Maintenance Record
Service #9
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #10
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #11
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #12
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #13
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #14
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
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37
Scheduled Maintenance Record
Service #15
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #16
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #17
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #18
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #19
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
Service #20
Mileage:
R.O. Number:
Date:
Authorized
Signature:
Dealership:
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